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6 Questions to Ask an HVAC Contractor in Town and Country, MO

HVAC Contractor

HVAC systems are vital to any home. But when your system doesn’t work properly, it can be expensive to assess and repair. A qualified HVAC contractor can save you time, money and headache down the road. Choosing an experienced, fair-rated, full-service and qualified HVAC contractor in Town and Country, MO, is essential.

What’s Your Experience?

You’ll want to ask the contractor about their experience working with HVAC systems and how many installations and repairs they have completed in their years of operation. Experienced contractors will know how to install the equipment and troubleshoot any issues that arise during installation. Between this information and the ratings on their website, you should have some idea of their expertise and reliability.

Newer installers can give some homeowners pause; however, experienced workers may have expanded and built a newer company. Newer companies with experienced workers might be willing to reduce rates to earn trust and gain positive reviews.

In addition to asking about the contractor’s experience, you should also ask for references. This way, you can speak to some of their past clients and get firsthand information about their work quality and customer service levels.

What Services Do You Offer?

Make sure to find out what services the contractor offers. Some contractors only offer repair services while others offer maintenance and installation services.

If you’re only looking for repair services, then any qualified contractor should be able to help you. However, if you’re interested in installing a new system, you’ll want to ensure the contractor has experience doing this work.

Maintenance agreements are another great feature to ask about. A contractor that can perform installations or repairs and then help you maintain the system on a regular basis is likely one you’ll want to hire. Maintenance agreements often come with perks like discounts, priority service and special guarantees.

What Are Your Rates?

Of course, you’ll also want to know how much the contractor charges for their services. Get a few estimates from different contractors before making your final decision.

Be sure to ask about hidden fees or surcharges. Some contractors may charge extra for after-hours service or rushed jobs. You can avoid nasty surprises later by getting all the upfront pricing information.

It’s also important to remember that cheap isn’t always better. The durability of the parts comes at a cost when it comes to HVAC systems. If you hire a contractor who charges rock-bottom prices, you may end up with subpar service or parts.

On the other hand, overpaying for a contractor doesn’t guarantee you’ll get the best possible service either. Strike a balance between price and quality when choosing an HVAC contractor.

What’s Your Warranty Policy?

You should also find out what kind of warranty or guarantee the contractor offers. This warranty information will protect you if something goes wrong with the repairs or maintenance work.

For example, some contractors may offer a money-back guarantee if you’re unsatisfied with their work. Others may offer a warranty on parts and labor. Make sure you understand the terms of the warranty before hiring the contractor.

Do You Have Any Special Qualifications?

You may also ask if the contractor has special qualifications or certifications. For example, some contractors may provide the Environmental Protection Agency (EPA) certification.

Do You Have Any Questions for Me?

Giving a contractor time to ask questions before striking a deal for the work allows them to determine if they will need special equipment, personnel and the company’s ability to complete the project. The contractor may want to know the age of your HVAC system, its make and model and whether you’ve been having any problems with it. Contractors can then tailor their services to meet your needs and budget.

We provide fast and reliable heating repair and installation at Fresh Air Heating & Cooling. Our team of certified professionals is here to answer any questions you may have about installation, repairs and maintenance. Contact us today to schedule a consultation.

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